Luxury Upgrade Policy: A luxury upgrade option is available with many of our tours. In accordance with our quality benchmark, upgrade options are divided into four categories: 1. Available - upgrade possible at all destinations in tour itinerary. 2. Partially available - upgrade not possible at one or more destnations in tour itinerary. 3. Not recommended - available or partially available, but not recommended (see Hotel Policy). 4. Not available - luxury upgrades are not possible on many of our trademark specialty tours to remote or developing regions. These tours are deeply genuine and authentic.
Keeping our guests' comfort in mind, we prefer to stay in a 2* or 3* hotel in or close to the attraction, rather than a 4* or 5* hotel much further away. Genuine China Tours' all-encompassing hotel policy is that we will never pick a hotel only because of its price. All our partner hotels must live up to a strict quality test that includes: 1. Geographical location - the location of our chosen hotel is of great importance, both in large cities, where traffic congestion can play a vital role in the handling of the tour, and also on tours to remote villages, where the right choice of village or hotel can mean a world of difference to the tour. 2. Quality of hotel - including room size and cleanliness, quality of breakfast, ease of getting in/out and more. 3. Local environment - local environment should include local sights (when possible), be in the vicinity of local markets/night markets (if any) and have access to shops and convenience stores (if any). 4. Design and layout of hotel - we prefer hotels with history and atmosphere, especially if these have relevance with the sight(s) at the destination. 5. Value for money - any hotel must pass requirements 1-3 and 5. If a hotel passes all five requirements it becomes a Priority Hotel.
Also important: 1. Please perform a thorough health check before traveling. If your health is not good enough please refrain from traveling. Most major tourist destinations in China have good health care services, but on tours to remote or high altitude destinations you should make sure your health allows you to travel to these destinations. Genuine China Tours will bear no responsibility in case of any accident, relapse or discomfort. 2. Disabled persons should be accompanied by by their own aid instruments or an accompanying person. Genuine China Tours cannot provide aid instruments. 3. While traveling please adhere to instructions from your guide and stay clear of any dangers and/or annoyances. 4. Genuine China Tours reserves the right to refuse participation on a tour if the traveler is deemed unfit to participate or will be a nuisance to other travelers. 5. On tours to remote areas or high altitude areas accommodation and restaurants may not be up to standart. You should be prepared for this if choosing a tour to these areas. 6. Please make sure to bring items that may be necessary, like windproof jacket, umbrella, sun screen (sun lotion), health related articles, items of personal nature etc. 7. On speciality tours to remote regions, Tibetan areas and mountainous regions Genuine China Tours will bear no responsibility if tour itinerary is changed due to government policies, weather or any other influencing factors outside GCTs control. |
